CORE COMPETENCIES

A core competency is fundamental knowledge, ability, or expertise in a specific subject area or skill set. CSWB has adopted the following core competencies for the work of itself, all the State Social Welfare Boards and all staff.

1. Client Orientation: To establish and maintain effective relationships with clients and ability to propose appropriate solutions to clients’ needs in a professional, time bound and sensitive manner.

2. Professionalism: Proven conceptual analytical and evaluative skills; ability to conduct independent analysis and make conclusions and recommendations without fear or favour. Ability to identify key strategic issues, actions and risks for the achievement of set organisational goals and targets. Commitment to achieving the goal of gender equality by ensuring the equal participation and full involvement of women and incorporating gender perspective into substantive work.

3. Planning and organizing: Develop clear goals that are consistent with agreed strategies, identifying priority activities so as to adjust work as needed and allow for contingencies. Ability to work independently, with limited supervision and under pressure as a team player. Strategic thinking and forward planning capabilities necessary. Ability to coordinate the work of others and proven ability to work on tight schedules and handle multiple /concurrent project and activities

4. Communication: Speak and write clearly in English, Hindi and native language, with the capacity to listen and respond effectively. Writing reports and analysis of a high standard are essential.

5. Teamwork:  Excellent interpersonal skills and ability to establish and maintain effective working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.

6. Technological awareness: Fully proficient computer skills and sound information about the latest trends in IT technology and office automation, including proficiency in latest word processing, spreadsheet applications, and relevant software packages, and ability to prepare reports, formulating positions on issues, articulating options concisely, conveying information and making and defending recommendations.

7. Respect for diversity: Ability to work effectively with people of all ethnic backgrounds, treating men and women equally with dignity and respect.

8. Integrity: To maintain and uphold firm principles of personal non- involvement and steadfastly adhering to high moral principles. To perform ones’ professional duties in an impartial and honest manner without seeking any monetary or pecuniary benefits from clients of the organisation one is serving in. To ensure that there is no conflict of interest by keeping personal and professional relationships separate.